Join the 2026 RMDA AI Workshop Series – Session 1: Feeling Buried in Messages & Email? A.I. Can Help. on Tuesday, April 28, 2026 at 1 PM EST.
This session introduces DSPs and RDS operators to using AI for managing messages and email in delivery operations. Learn practical ways to streamline communication, stay organized, and improve efficiency with AI tools.
About the 2026 RMDA AI Series
The RMDA AI Series is a 5-part educational program designed to help delivery businesses harness the power of artificial intelligence to streamline operations, cut costs, and drive growth. Each interactive session focuses on practical, real-world applications of AI.
📅 Schedule (all sessions at 1 PM ET):
Session 1 (April 28)
Feeling Buried in Messages & Email? A.I. Can Help
Texts, emails, personal and business—get control of your inbox.
Session 2 (May 26)
Your AI Avatar: The Onboarding Team Member That Never Calls Off
Set up an AI avatar for driver, staff, and client onboarding. Record once. Train forever. Scale training without scaling your calendar.
Session 3 (June 30)
Your First AI Agent: The One That Runs Without You
Build one agent to handle a high-value task—the foundation for what comes next.
Session 4 (July 28)
How to Build an AI Agent Team That Works Together
Dispatch, onboarding, follow-up, reporting—how agents communicate, hand off, and remove you from the middle.
Session 5 (August 25)
Measuring What Your AI Is Actually Doing
Apply the STEAD framework to track performance, ROI, and results across everything you’ve built.
💡 All sessions are recorded and available to registrants.
This 5-part series is free for RMDA members. Not an RMDA Member? Join as an Introductory Member for $100!
About the Instructor
TerDawn DeBoe is a business strategist, AI educator, and founder of Authority Pipeline AI, where she helps organizations build AI-ready workforces through conscious leadership and practical implementation. Featured in Forbes, Yahoo, and MSN, TerDawn specializes in bridging technical AI tools with the human-centered strategies that drive lasting results.
She has trained executives at the Council of Smaller Enterprises, the Women’s Business Center, and spoken at major conferences including Social Media Marketing World. Her work focuses on helping businesses adopt AI in ways that enhance — not replace — the human touch that defines exceptional customer experiences.
In the RMDA AI Workshop Series, TerDawn brings her expertise directly to the restaurant and delivery industry, providing actionable frameworks and strategies members can apply immediately to improve performance and profitability.