SaaS platform empowers delivery services in hyperlocal markets with access to all-in-one technology
June 27, 2022 – AUSTIN, TX - Restaurant Marketing and Delivery Association (RMDA), today announced a strategic partnership with Omnicart. As former RDS owners (DineEasy), everything about Omnicart stems from the vision of empowering local entrepreneurs to reach their full potential. With backing from the biggest startup accelerator in Canada, Creative Destruction Lab, and the support of the RMDA, Omnicart plans to ensure hyperlocal markets have access to their all-in-one high technology to help them grow and achieve success.
“Our current and prospective members trust our partner network to advance their local businesses and position them as the top providers in their specific geographic regions,” said Andrew Simmons, president of RMDA. “The Omnicart technology offers a suite of products that help local entrepreneurs launch and scale a modern RDS business within two weeks. At a critical point in restaurant services, this is an exciting addition to our overall tech options.”
The customizable infrastructure allows every business to modify their settings through the technology, rather than alter their operations due to a technology limitation. Other key features include:
· Flexibility of own Stripe account
· Paid Loyalty Program for end-users (e.g. Dash Pass, Uber Pass)
· Marketing Automation
· Fully automated accounting with merchants
· Web ordering portal for each individual merchant
· Live chat with marketplace users and merchants
· Ability to edit orders, whether it’s item details or charges
“The real problem we saw in the industry was not the lack of great technology, but the lack of real empowerment. RMDA agrees and wanted to offer advantages to its members including white label merchant account (payment processing),” stated Arya Rashtchian, CEO of Omnicart. “I am confident that with the right technology and mindset, we will eventually see hyperlocal win the battle in the long run and partnering with the RMDA, is instrumental to succeed in this journey.“
Our focus will be on facilitating omni-channel sales for our partners and to capitalize on Google food ordering, Facebook and Instagram ordering, and integration with other sources, to bring as many orders as we possibly can to our customers.
Omnicart is a SaaS platform and a delivery operating system, and we are on a mission to empower everyone to unlock the potential of on-demand delivery. In the same way that Shopify made it easier for anyone to start and scale an e-commerce business, we are making it possible to start and scale an on-demand delivery business. Omnicart can be set up in hours, has a world-class end-user experience, and can be used for delivery of any type of products including food & beverage, cannabis, liquor, and consumer goods.
About The RMDA
The RMDA is comprised of 500+ members across the United States, Canada, Mexico, Puerto Rico and the UK. Together, the RMDA represents a staggering $550 Million in revenue, making it the largest privately owned and operated food delivery network in the US.
The DataDreamers and Zuppler partnership expands the technology infrastructure for the online marketplace with emphasis on the customer experience
June 22, 2022 – AUSTIN, TX - Restaurant Marketing and Delivery Association (RMDA) announced key contributors to the LocalDelivery.org food ordering marketplace. Along with media attention signaling strong consumer demand, the recent partnership announcement between DataDreamers and Zuppler strengthens the technology infrastructure for the consumer app.
“As we continue to build LocalDelivery, we are pulling together the top technology platforms to ensure a successful launch of the ultimate local delivery app,” said Andrew Simmons, president of RMDA. “RMDA is providing its members with the best-in-class infrastructure and business tools to compete in the market, support growth and enable superior customer experience.”
Zuppler partnered with the RMDA to build LocalDelivery.org to support local food operators such as cafes, restaurants, caterers, and breweries, and the locally owned and operated delivery companies who are members of the RMDA. Connecting delivery drivers to this local marketplace closes the loop on the mission to support local communities.
“DataDreamers is thrilled to support the RMDA’s mission to accelerate local food ordering marketplaces. Integrating with Zuppler and opening our API further expands the existing ecosystem to offer exactly the right set of restaurant, delivery provider, and end user functionality that the food industry has been searching for,” said Evangelos Antypas, Group President, Fullsteam. “The 500+ independent delivery service providers deserve an equal playing field and the DataDreamers open API is designed to support the growth and success of all local stakeholders.”
The RMDA’s mission is to support sustainable local economies by matching consumers with their favorite food and beverages from local restaurants exclusively delivered by local service providers.This new partnership provides drivers with navigation through Google maps, one-tap order confirmation and status updates, and quick communication with driver dispatch, local restaurants, and customers.
As the industry leading platform, DataDreamers is widely regarded as the gold standard for driver management, driver dispatch, and delivery logistics in the food industry. The new open API provides greater flexibility and control for local delivery companies and independent restaurants. Visit LocalDelivery.orgfor more details.
Fullsteam is a leading technology and payments company headquartered in Auburn, Alabama. Fullsteam provides its acquired companies with streamlined payments infrastructure and enhanced operational support in order to increase growth and improve profitability. Fullsteam is actively seeking further acquisitions across multiple software verticals. For more information about Fullsteam, visit, https://www.fullsteam.com
Top Restaurant Industry Thought Leaders and Technology Vendors Shared Expertise and Best-in-Class Innovations; Consumer App Launched to Support the Upswing in Hyperlocal Delivery Trends
AUSTIN, Texas – May 2, 2022 – the RMDA, today announced the recap of its 2022 annual conference held in Nashville, TN. Ben Jones, CEO of Skipcart, kicked off the conference providing the history of delivery that began with the first documented delivery of pizza in 1889 to Queen Margharita, followed by initial digital deliveries in the 1990s via pizza.net, launched by Pizzahut. Within five years, Waiter.com started to penetrate the San Francisco market and local marketplaces grew from 2004 to 2012 with a tech stack that included walkie-talkies and fax machines.
Per Digital Commerce 360, 68% of online shoppers cited fast shipping capabilities as the determining factor for placing an online order. The gig economy is a key factor driving new offerings and the RMDA is proactively building technology to fulfill the needs triggered by the next major innovation spike. LocalDelivery, the consumer app, officially launched during the conference and Fast Company covered the news with an article, Look Out, DoorDash: Local Meal Delivery Companies are Teaming Up. The feature dives into how the new app and website will pair diners with hometown providers.
Independent delivery service providers (DSPs) can sign up now at the marketplace https://thermda.org/marketplace/ and the general availability for consumers will be summer 2020.
“In a world where, according to PwC, 41% of consumers are willing to pay added fees for same-day delivery, hyperlocal infrastructure is paramount and we are perfectly positioned for this opportunity,” stated Andrew Simmons, president of RMDA. “As the only organization supporting independent DSPs we are instrumental in creating a the API approach that is robust, fluid and complete with a user interface that is easy for all consumers. It is time to disrupt the disrupters and support the local economic boom.”
To ensure the technology stack and infrastructure can support this incredible growth, The RMDA network participates in group buying power. One key initiative also launched at the conference is a driver’s insurance program.
At its core, RMDA is about dialogue, sharing best practices, and building connections among the members and partners. The 2022 conference included more than 250 registered members and partners for three full days of insightful keynotes, technical breakouts, product demonstrations, and an incredible list of sponsors.
The meeting concluded with an announcement on newly elected board members. Congratulations to incoming officials including Justin Greene, Marge Loveday and Maurice Mercer. The organization will be announcing details in the coming months, but RMDA 2023 will be held in Salt Lake City in early April 2023.
The RMDA is comprised of 550 members across the United States, Canada, Mexico, Puerto Rico and the UK. Together, we represent a staggering $550 million in revenue, making the organization the fourth largest delivery fleet, behind that of Uber, DoorDash and Grubhub.
LocalDelivery provides quick and easy online ordering from favorite local restaurants, delivered by local and trusted delivery drivers
April 25, 2022 - Austin, TX - Restaurant Marketing and Delivery Association (RMDA) announced today the launch of its consumer app, LocalDelivery. The new online marketplace has been created to build sustainable local economies by matching consumers with their favorite food and beverages from local restaurants and exclusively delivered by local service providers.
The RMDA has a membership of 550+ Restaurant Delivery Services (RDS), each one locally owned and operated, doing business in approximately 700 cities. The RMDA aims to help support these independent business owners and the (need # +restaurants) in which they serve, to flourish and prosper as a business as well as driving the best experience for the local customers they serve.
Delivery has become the lifeblood of restaurants. But over the past two years, with the rise in opportunity for wall street-backed players, the commitment to local has fallen short. “The LocalDelivery.org app is the latest example of RMDA’s continued commitment to innovating within the legacy-oriented restaurant industry,” stated Andrew Simmons, president of RMDA. “Being at the forefront of improving the ways restaurants manage delivery is among the values that drives all of us at RMDA to introduce products like this.”
These businesses are locally owned and operated providers who live, work, and play in the communities in which they serve. Many are involved in local organizations, government and have a major influence on their neighborhoods.
“The pandemic has fundamentally changed how we all order food and how we value our communities,” stated Shiva Srinivasan, CEO of Zuppler. “Zuppler chose to partner with the RMDA to build LocalDelivery, essentially creating scalable pop-up ecommerce stores for small businesses such as cafes, restaurants, caterers, breweries, beer shops and more. Connecting the delivery drivers to this local marketplace closes the loop on commitment to our own communities.”
The 24-7 on-the-go app is simple to use and follows four easy steps. Submit an address, make a restaurant selection, order items, and the delivery is matched to a local DSPs to guarantee high quality. The general availability of the free mobile application will be launched soon.
Founded more than a decade ago in Conshohocken, PA, Zuppler is a global software and services company supporting businesses in the food and delivery service industry by providing custom branded online ordering systems for its clients. The Zuppler tools allow restaurants and delivery service providers to control their customer relationship, own their customer data as well as significantly drive profit and growth, with no risk. Offerings include custom branded online ordering menus, food ordering marketplaces, Google food ordering integration, mobile apps, delivery management, and more. Zuppler’s technology is being utilized in over 6,000 businesses worldwide and is growing quickly. Zuppler was recently named one of the fastest-growing private companies in the greater Philadelphia region; listed at #25 on the Philadelphia100 forum. For more information, visitwww.Zuppler.com
Sold out event to cover restaurant delivery trends, diversification, driver recruitment, marketing, loyalty, Google analytics and future opportunities for local job and business partnerships beyond food
April 11, 2022 - Austin, TX - Restaurant Marketing and Delivery Association (RMDA) announced today the details surrounding its upcoming annual conference, to be held Monday April, 25 - 27, 2022 at the Sonesta Nashville Airport hotel in Nashville, TN.
WHAT: The RMDA conference is the destination for corporate vendors, restaurant delivery, restaurateurs, and independent drivers to collaborate, share ideas, and learn how succeed. The RMDA 2022 conference agenda will focus on helping business owners drive revenue, build operational efficiency, learn the newest technology solutions, best practices and build relationships with the most important vendors in our industry. The sold out vendor showcase, featuring top suppliers in the industry will be open each day and on Wednesday, April 27, the event will be open to the public with information on driver, delivery service provider and partnership opportunities.
Keynote speakers: Ben Jones, CEO of Skipcart, Harry the Rideshare Guy, Zack Oates, CEO & Co-Founder of Ovation, David Pickerell Co-Founder of Para, Josh Kopel, CEO of House Delivery.
Panel discussions: include topics such as delivery diversification, revenue growth, driver recruitment, marketing, loyalty, Google analytics and future trends.
Full agenda can be found here and few highlights below:
Monday, April 25
9:50AM Ben Jones, Skipcart
11:30 Vendor showcase networking lunch
1:00PM David Pickerell Co-Founder of Para
2:00PM Josh Kopel, CEO of House Delivery
Tuesday, April 26
9:50 David Dressler
11:00AM Ghost storefront & Virtual Brands Panel
1:00PM Zack Oates, CEO of Ovation
Wednesday, April 27
Wednesday’s program will include roundtable discussions, that deep dive into important operational topics such as insurance, labor, pricing, to name a few.
Free to Public Job Fair and Business Connection: Entrepreneur showcase for drivers, delivery service providers and business growth workshop! Join us to learn about:
WHERE: Sonesta Nashville Airport hotel in Nashville, TN. Media can pre-register or check-in Wednesday, April 27. Contact us at firstname.lastname@example.org for more details and a free pass.
The RMDA is comprised of 550 members across the United States, Canada, Mexico, Puerto Rico and the UK. Together, we represent a staggering $550 MILLION in revenue, making the organization the fourth largest delivery fleet, behind that of Uber, DoorDash and Grubhub.
Platform offers financial control and access to earnings daily so drivers do not wait for a paycheck; value-add supports acquisition and retention efforts
March 02, 2022 – Austin, TX – Restaurant Marketing and Delivery Association (RMDA) announced today its partnership with OrbisPay, a financial wellness platform that provides employees with on-demand access to their earnings.
OrbisPay provides a Wages On-Demand™ solution that allows employees to get instant access to their earnings ahead of their paycheck. This enables every worker access to the money earned each day. The products and services help improve retention rates, increase productivity at work, save costs associated with turnover and achieve an overall financial well-being culture for a workforce.
“At the end of the day, people are motivated by money. There are bills, rent, unexpected medical and life events that require real-time access to funds,” stated Andrew Simmons, President of RMDA. “Giving a platform to the RMDA members to pay wages instantly is an incredible value-add. OrbisPay brings a great new feature to our rapidly growing network of delivery service providers.”
Wages On-Demand™ service allows employees to have control over their finances by accessing their earnings before the scheduled payday. It is usually an employer-sponsored service that allows employees to withdraw their earnings for a minimal fee when their employer is a member of the OrbisPay program.
“We believe access to financial services is a right and not a privilege. We are developing solutions to help build financial resiliency for hard-working Americans,” stated Mo Saeed, founder, and CEO, OrbisPay. “With OrbisPay, employees can access a portion of their earnings in real-time instead of waiting for payday. Access to earnings will help them with unexpected surprises that life may throw at them. OrbisPay’s mission is to empower employees and to build a stronger, more connected, and financially resilient community.”
RMDA is hosting its national event in Nashville, TN April 25 – 27 and will bring together partners like Sauce, VROMO, Otter, Carvertise, and its 500+ members from across the United States, Canada, Mexico, Puerto Rico, and the UK, who represent a staggering $500+ M in revenue, to continue the evolution of the delivery world.
At OrbisPay, we believe in giving everyone an equal opportunity to build financial resilience, so that every American can live the life they have earned. We are on a mission to bridge the gap between employer-employee relationships and work towards building a financially resilient society. Individuals now need more control over how they want to get paid and that is the problem we are solving. Learn more at https://www.orbispay.me/.
The RMDA is comprised of 550 members across the United States, Canada, Mexico, Puerto Rico and the UK. Together, we represent a staggering $550 MILLION in revenue, making the organization the fourth largest delivery fleet, behind that of Uber, DoorDash and Grubhub.
The Restaurant Industry Ignited Rapid Evolution of Delivery Services; Nash to Open Options for RMDA’s National Footprint of Delivery Service Providers
February 28, 2022 – AUSTIN, TX - - Restaurant Marketing and Delivery Association (RMDA) announced today that Nash has joined its Presidents Club. The two organizations will work closely together to open new growth areas for the RMDA’s members within and beyond the food industry.
Nash will integrate the RMDA into its network, providing 550+ RMDA members new delivery opportunities. “2022 is gearing up to be a transformational year for the delivery of everything,” stated Nash’s CEO, Mahmoud Ghulman. “To succeed, companies need to streamline delivery operations while expanding their delivery network. We are thrilled to partner with the RMDA and open up its expansive ecosystem to companies looking to connect with local providers.”
Nash makes it easy for businesses to offer same-day delivery by building business workflows on top of delivery APIs. This enables virtually any business across any industry to provide an exceptional delivery experience to their customers without operating their own fleet, including restaurants, pharmacies, marketplaces, florists, and retail shops.
Delivery services are in such demand that aggregated fees far exceed what is sustainable for both businesses and consumers. “Given razor-thin profit margins in the restaurant industry, these fees can wipe out a restaurant's profits or put them in the red,” stated Andrew Simmons, president of The RMDA. “This is a factor other industries now also have to consider, and we are working together with Nash to provide value-added delivery services to benefit everyone involved.”
RMDA is hosting its national event in Nashville, TN April 25 – 27 and will bring together partners like Sauce, VROMO, Otter, Checkr and its 500+ members from across the United States, Canada, Mexico, Puerto Rico and the UK, who represent a staggering $500M+ in revenue, to continue the evolution of the delivery world.
Delivery Service Provider Association adds Another Component to Its Tech Stack; Members Can Now Proactively Measure, Build and Maintain Customer Satisfaction with SMS
February 21, 2022 – Austin, TX – Restaurant Marketing and Delivery Association (RMDA) announced today its partnership with Ovation, a restaurant guest feedback platform, to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue.
“Ovation conducted a nationwide survey and found that 57% of customers won't come back after a bad guest experience, however, 91% of people felt satisfied after complaining if it was handled promptly and personally,” stated Zack Oates, CEO of Ovation, “Our text-based tool allows service providers, even off-premise, to talk directly, nimbly and cost effectively to customers on a platform they prefer to engage and more importantly transact on. The localized approach from RMDA aligns with our mission to make every customer count and businesses to succeed.”
RMDA is building the best practice ecosystem for its 500+ members, who utilize a current network of 30,000+ drivers and are committed to help establishments elevate customer experiences. The organization has been focused solely on food delivery, but is expanding to other products as the demand for transport-of-everything continues to grow exponentially.
“We look for the best in the industry that will support the growth of our member’s businesses. The simplicity of the Ovation mobile-first technology and the passion they hold for using guest feedback data to drive restaurant revenue is incredibly innovative,” stated Andrew Simmons, President of RMDA. “Each customer counts as the RMDA continues on an incredible growth trajectory.”
RMDA is hosting its national event in Nashville, TN April 25 – 27 and will bring together partners like Sauce, VROMO, Otter, Carvertise and its 500+ members from across the United States, Canada, Mexico, Puerto Rico and the UK, who represent a staggering $500+ M in revenue, to continue the evolution of the delivery world.
Voted the #1 guest feedback platform in a nationwide RestaurantOwner.com survey, Ovation uses a 2-question SMS-based survey as a “digital table touch” that has redefined guest feedback. Through frictionless integrations with online ordering platforms and other tools, Ovation allows restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. To learn more, visit www.ovationup.com or email email@example.com.
The RMDA Members Receive Access to a Unique Integrated White-Label Ordering Marketplace and On-Demand Logistics Software in One Platform
February 17, 2022 – AUSTIN, TX - - Restaurant Marketing and Delivery Association (RMDA) announced today that DelivApp has joined its partner network. The delivery management SaaS caters to those delivery companies providing on-demand logistics services to multiple merchants as well as those running their own (local or niche) delivery marketplaces. It is also suitable for individual restaurants managing their own delivery fleets.
“We are excited about partnering with DelivApp as it offers two new products to the suite of solutions including logistics management specifically focused on-demand deliveries and a platform that brings marketplace and logistics together. This also allows delivery of non-marketplace orders too,” stated Andrew Simmons, president of The RMDA. “With so much success and a reputation for its offering, and excellent customer service it is another great addition for the RMDA members. We are aligned in our goal to penetrate at the local level providing the best tools for restaurants and their delivery companies of choice.”
DelivApp’s system was born in 2016 in a restaurant kitchen, when its now CEO and co-founder Yan Zagatsky was an investor in a restaurant needing a solution for its in-house delivery operation. Today, DelivApp caters to restaurants and delivery service companies and powers hundreds of thousands of orders per month. The company is on a mission to level the playing field for merchants and local delivery players competing for their customers with global food delivery giants. The DelivApp system consists of:
“We are proud to be joining the RMDA, we believe this organization drives the change the delivery market is calling for,” states Yan Zagatsky, founder and CEO of DelivApp. “Global third-party party delivery apps dominate local markets today, charge high commission fees, take over customer relationships, and turn restaurant into a commodity. Our software will equip the RMDA members with superior yet affordable digital tools they need to fight for their customers, providing them with hyper-fast local deliveries and offering variety of choice through locally-owned marketplaces.”
The RMDA is hosting its national event in Nashville, TN April 25 – 27 and will bring together partners like Sauce, Otter, Checkr and its member base.
DelivApp www.delivapp.com is the SaaS for local on-demand deliveries. Its products are uniquely tailored to the needs to local delivery service providers and restaurants, offering them tech tools to compete with the global 3rd-party delivery giants. DelivApp is headquartered in Israel and serves customers around the globe.
Delivery Service Providers Continue to Experience Record Growth; Fair Chance Employment is the Win for Small business, the Economy and American People with Safety at its Core
February 15, 2022 – Austin, TX – Restaurant Marketing and Delivery Association (RMDA) announced today its partnership with Checkr, the leading technology company in the background check industry. Checkr is also joining the President Club as a top line sponsor to elevate the resources available to RDMA members.
"The Checkr platform helps organizations hire a wider range of individuals to support the growing volume of open roles in the transport industry," stated Kristen Faris, SVP, Customer Success and Solutions, Checkr. "By tackling the impact of criminal records on employment, Checkr technology connects companies to more diverse pools of qualified talent and helps them reduce bias throughout the hiring process—opening millions of opportunities for people to join local members of the RMDA."
● SSN Trace
● Sex Offender Registry
● National Criminal Records Search
● Global Watchlist Check
“Our membership base continues to execute against the forecast of adding 70,000 new drivers collectively this year,” said Andrew Simmons, president of the RMDA. “Our mission is to ensure the brand of each member is protected and the partnership with Checkr gives the insight and assurance that new hires are the right fit for their business.”
About Checkr:Checkr's mission is to build a fairer future by designing technology to create opportunities for all. Established in 2014 and valued at $4.6 billion, Checkr builds people infrastructure for the future of work. We believe all candidates, regardless of who they are, should have a fair chance to work. That's why we've designed a faster—and fairer—way to screen job seekers. Many of the fastest-growing businesses in the world use Checkr's technology to easily initiate and review background checks. Our customers include Lyft, Instacart, Netflix, Adecco, Drift, Coinbase and more than tens of thousands of customers from SMBs to Fortune 500 employers. Join us in the effort to promote fair chance hiring at checkr.com and on LinkedIn, Facebook, and Twitter.
The RMDA is comprised of 550 members across the United States, Canada, Mexico, Puerto Rico and the UK. Together, we represent a staggering $550 MILLION in revenue, making the organization the fourth largest delivery fleet, behind that of Uber, DoorDash and grubhub.