Announcing the 2026 RMDA AI Workshop Series: Built for DSP & RDS Operators
Artificial intelligence is quickly becoming one of the most powerful tools available to delivery operators — but knowing where to start (and what actually works) can be overwhelming.
That’s exactly why The RMDA created the 2026 RMDA AI Workshop Series.
This 5-part educational series is designed specifically for Delivery Service Providers (DSPs) and Restaurant Delivery Services (RDSs) looking to simplify operations, improve efficiency, and grow their businesses using practical, real-world AI strategies.
About the RMDA AI Workshop Series?
The RMDA AI Series is a hands-on, interactive program focused on helping delivery businesses:
streamline communication and workflows
reduce repetitive tasks
improve operational efficiency
scale without adding unnecessary overhead
Each session is built around real challenges delivery operators face every day — from managing messages and onboarding drivers to building systems that reduce manual work.
💡 All sessions are recorded and available to registrants, so you can watch live or catch up on your own time.
📅 Schedule (all sessions at 1 PM ET):
Session 1 (April 28, 2026)
Feeling Buried in Messages & Email? A.I. Can Help
Texts, emails, personal and business—get control of your inbox.
Session 2 (May 26, 2026)
Your AI Avatar: The Onboarding Team Member That Never Calls Off
Set up an AI avatar for driver, staff, and client onboarding. Record once. Train forever. Scale training without scaling your calendar.
Session 3 (June 30, 2026)
Your First AI Agent: The One That Runs Without You
Build one agent to handle a high-value task—the foundation for what comes next.
Session 4 (July 28, 2026)
How to Build an AI Agent Team That Works Together
Dispatch, onboarding, follow-up, reporting—how agents communicate, hand off, and remove you from the middle.
Session 5 (August 25, 2026)
Measuring What Your AI Is Actually Doing
Apply the STEAD framework to track performance, ROI, and results across everything you’ve built.
This 5-part series is free for RMDA members. Not an RMDA Member? Join as an Introductory Member for $100!
About the Instructor
The series is led by TerDawn DeBoe - a business strategist, AI educator, and founder of Authority Pipeline AI, where she helps organizations build AI-ready workforces through conscious leadership and practical implementation. Featured in Forbes, Yahoo, and MSN, TerDawn specializes in bridging technical AI tools with the human-centered strategies that drive lasting results.
She has trained executives at the Council of Smaller Enterprises, the Women’s Business Center, and spoken at major conferences including Social Media Marketing World. Her work focuses on helping businesses adopt AI in ways that enhance — not replace — the human touch that defines exceptional customer experiences.
In the RMDA AI Workshop Series, TerDawn brings her expertise directly to the restaurant and delivery industry, providing actionable frameworks and strategies members can apply immediately to improve performance and profitability.
